RESPONSIBLE OPERATING PRINCIPLES

Responsibility is integrated into Viafin Service’s values, which are fairness, entrepreneurship, quality, and responsibility as a whole. At the core of Viafin Service’s service operations are our employees together with our customers.

Our responsibility program is built around the following pillars:

Our Customers and Business

Our business consists of service production for the industry located in Finland. Maintenance and repair services are a central part of continuous improvement in resource efficiency. The work we do extends the lifespan of equipment and facilities while reducing resource waste. We are a partner to our customers in building and maintaining more energy-efficient solutions, as well as in the implementation of new, cleaner energy production technology investments. A significant portion of our business comes from the energy and gas industry, where we are involved in facilitating a significant shift towards greener energy solutions in collaboration with our customers.

Our employees

We are a responsible and fair employer that cares for the well-being of our employees. Equality and equal treatment for all are absolute principles for us. We monitor and develop occupational safety as a key indicator, using certified systems. By monitoring and measuring occupational safety, we aim to foster a culture of continuous improvement.

Certified Systems

Our certified quality management systems are an important part of our responsible operating culture. In our operations, we use, among others, SFS-EN ISO 9001 Quality Management Systems, SFS-EN ISO 14001 Environmental Management Systems, and SFS-ISO 45001 Occupational Health and Safety Management Systems.

Good Governance

The company follows the Finnish Companies Act and the rules of the First North Growth Market Finland regarding its organization. The responsibility for the supervision and management of the company is divided among the general meeting, the board of directors, and the CEO. More information about governance is available at investor.viafinservice.fi.

Our Environmental Impact

We actively assess the environmental impact of our operations and strive to guide and encourage the adoption of solutions that are least burdensome on the environment. We mainly operate at our customers’ premises and production facilities, working closely with them to adopt the best environmental solutions.

Our values

FAIRNESS

We operate in all situations according to general ethical requirements and values and are committed to achieving our business goals while preserving the reputation and assets of both our company and our customers.

ENTREPRENEURSHIP

We constantly encourage our staff to seek the best practices and principles and to present new ideas. Our courage to act is reflected in open communication with our customers and partners.

QUALITY

We are committed to delivering the highest possible quality, from internal operations within the organization to the services and products delivered to customers.

RESPONSIBILITY

Equality and equal treatment for all are absolute principles for us. We aim to operate in accordance with the principles of sustainable development, reduce environmental damage, and act energy-efficiently, taking into account future generations.